Solutions
IT & Development AI
Internal copilots for knowledge, runbooks, and code workflows.
The problem
Critical knowledge is scattered across runbooks, tickets, and repos—slowing response and increasing risk.
How datalync helps
- Index runbooks, incidents, and internal docs with governance controls.
- Route queries across models by latency/cost and evaluate quality.
- Automate common tasks with agents (triage, summaries, ticket updates).
Common integrations
JiraGitHubServiceNowPagerDutySlack
What we measure
- MTTR
- On-call load
- Automation success rate
Typical outcomes
Faster incident responseReusable automationLower context-switching